Privacy Policy

Effective Date: December 2025

This Privacy Policy (“Policy”) describes how Aweness Psychology PC (“Aweness Psychology,” “we,” “us,” or “our”) collects, uses, stores, and protects your (“you,” “your,” or the “Client”) information when you visit our website awenesspsych.com (“Website”), book a FREE Intro Call, or participate in Embodied Transformation Therapy (“ETT,” also referred to as “Online Therapy Sessions”). Our intention is to provide a safe, supportive, and confidential environment—both online and in therapy—so you can focus on your healing journey with peace of mind.

If you have any questions about this Policy, please contact us at info@awenesspsych.com.

1. Who We Are

Aweness Psychology is a private mental health practice founded by Dr. Joyce Yung (“Dr. Yung”), Licensed Psychologist, located at 535 5th Ave, New York, NY 10017. We offer ETT and related services to high-achieving professionals, creatives, and sensitive individuals seeking relief from anxiety, stress, trauma, and relationship challenges. Our services are designed for adults and couples who are ready to invest in their emotional well-being and personal growth. For more information about our services, please see our Terms and Conditions.

2. Who Can Be a Client

Aweness Psychology provides therapy services exclusively to adults aged 18 and older. Our ETT, FREE Intro Call, and all related services are intended solely for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from someone under 18, we will promptly delete that information from our records. This policy helps us comply with legal and ethical standards for mental health care and data protection.

3. What Information We Collect

Aweness Psychology collects information in two primary ways: information you provide directly and information collected automatically.

A. Information You Provide Directly

  • Contact Forms & Booking:
    When you book a FREE Intro Call or contact us through our Website, we collect your name, email address, and any information you choose to share about your goals, concerns, or reasons for seeking therapy. This information allows us to respond to your inquiry, schedule appointments, and tailor our communication to your needs.

  • Therapy Intake & Sessions:
    If you become a Client, we collect additional information necessary for therapy, such as your background, health history, emergency contact details, and other relevant personal or medical information. This information is used to provide safe, effective, and personalized care.

B. Information Collected Automatically

  • Website Analytics:
    We use standard analytics tools (such as Google Analytics) to understand how visitors use our Website. This may include your IP address, browser type, device information, and pages visited. This data helps us improve our Website and services, but does not identify you personally.

4. How We Use Your Information

Aweness Psychology uses your information for the following purposes:

  • To respond to your inquiries and schedule your FREE Intro Call

  • To provide you with information about our services, including ETT

  • To deliver therapy services if you become a Client

  • To send appointment reminders, updates, or relevant resources (you may opt out of these communications at any time)

  • To improve our Website and Client experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Confidentiality

As licensed psychologists, we are required by law to maintain the privacy and security of your protected health information (“PHI”). Your information will not be shared except as required or permitted by state or federal law, including requests from the Department of Health and Human Services to ensure our compliance with federal privacy law.

Situations where your information may be shared without your written consent include:

  • If required by law, such as reporting suspected child abuse or neglect, or to prevent or reduce a serious threat to an identified person’s health or safety

  • If required by a court order, subpoena, or as directed by a judge

  • For public health and safety issues, as mandated by law

  • If a breach occurs that may have compromised the privacy or security of your information, you will be promptly informed

Other than these exceptions, your information will not be shared without your explicit, written authorization. You may change your mind at any time regarding your consent for us to share your information, also in writing.

For more information about your rights under HIPAA, please visit: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

6. Confidentiality & Security

All information shared in therapy, during consultations, or through our Website is kept strictly confidential, except as described above or as required by law.

  • Secure Storage:
    Client records and session notes are stored securely in encrypted, HIPAA-compliant systems. Only authorized personnel have access to this information.

  • Online Sessions:
    All telehealth sessions are conducted through secure, HIPAA-compliant platforms. We recommend that you choose a private, comfortable space for your sessions to protect your confidentiality.

  • Email & Text:
    We use secure methods for appointment reminders and communication. Please note that while we take every precaution, email and text are not 100% secure. For sensitive matters, we recommend using our secure client portal or phone.

7. Your Choices & Rights

  • Access & Updates:
    You may request access to your information, ask for corrections, or request deletion of your data at any time. We will respond to your request in accordance with applicable laws and ethical guidelines.

  • Unsubscribe:
    You can opt out of emails or text reminders at any time by following the instructions in the message or contacting us directly.

  • No Obligation:
    Booking a FREE Intro Call does not obligate you to begin therapy or share more than you are comfortable with.

8. Children’s Privacy

Our services are intended for adults and couples. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

9. Third-Party Links

Our Website may contain links to other resources or professional organizations. We are not responsible for the privacy practices of those sites. Please review their privacy policies if you visit them.

10. Changes to This Policy

Aweness Psychology may update this Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our Website with the effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information.

11. Additional Terms

For information regarding eligibility, booking, payment, cancellations, intellectual property, user conduct, and other important terms, please refer to our Terms and Conditions.

12. Contact Information

If you have any questions about this Policy or how your information is handled, please contact us at:

Aweness Psychology PC
535 5th Ave, New York, NY 10017
info@awenesspsych.com
awenesspsych.com
845-669-6855

Thank you for trusting Aweness Psychology PC with your care. We are honored to support you on your path to healing, clarity, and ease.